Managing in Health and Social Care / 2nd ed.

Martin, Vivien, 1947-

Managing in Health and Social Care / Vivien Martin, Julie Charlesworth and Euan Henderson. - 2nd ed. - New York : Routledge, c2010. - xiii, 365 p. : ill. ; 25 cm.

First ed. entered under: Martin, Vivien, 1947- .

Includes bibliographical references and index (p. 359-365).

Your job a manager in health and social care -- Improving your effectiveness as a manager -- Management and leadership -- Understanding motivation -- Values and vision -- What do your service users want? -- Mapping the service environment -- Engaging with service users -- Managing outcomes with service users -- Managing processes -- Working with a budget -- Service planning, accountability and risk -- Quality in services -- Working with standards -- Management control -- Developing effective performance -- Managing change -- Planning and managing projects.

9780415493888 (hbk) 9780415493895 (pbk) 9780203856932 (ebk) 0415493889 (hbk) 0415493897 (pbk) 0203856937 (ebk)




Human services--Management.
Health services administration.

362.068 / MAR