Introduction to Reference Work :
Katz, William A.
Introduction to Reference Work : Volume 2 reference service and reference processes / by William A. Katz - 5th ed. Vol.2 - New York : McGraw-Hill, c1987 - xii, 237 p. : ill. ; 24 cm
Includes bibliographical references and index
0070335389 0072441070 (v.1)
Reference books --bibliography
Reference services
025.52 / KAT
Introduction to Reference Work : Volume 2 reference service and reference processes / by William A. Katz - 5th ed. Vol.2 - New York : McGraw-Hill, c1987 - xii, 237 p. : ill. ; 24 cm
Includes bibliographical references and index
0070335389 0072441070 (v.1)
Reference books --bibliography
Reference services
025.52 / KAT