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The Effect of Customer Care on Customer Business Satisfaction in Financial Institutions :

Ninsiima, Susan.

The Effect of Customer Care on Customer Business Satisfaction in Financial Institutions : a case study of Stanbic Bank (Uganda) Limited-Ntinda Branch / Ninsiima Susan. - S.I. ; s.n., c2013. - xi, 42 p. : ill. ; 31 cm.

Includes appendices.

Thesis (B.A)- Uganda Christian University, 2013.

Includes bibliographical references (p. 41-42).

Subjects--Topical Terms:
Customer care.
Customer business satisfaction--Financial institutions.

Subjects--Geographic Terms:
Uganda

Dewey Class. No.: D658.8120681 / NIN

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