Bank Strategies and Customer Retention in the Banking Industry In Uganda :

Nambozo, Faith.

Bank Strategies and Customer Retention in the Banking Industry In Uganda : a case study of the Bank of Baroda-Mbale Branch / by Faith, Nambozo. - S.I. ; s.n., c2013. - ix, 47 p. : ill. ; 31 cm.

Includes appendices.

Thesis (B.A)- Uganda Christian University, 2013.

Includes bibliographical references (p. 41-42).


Customer retention.--Bank strategies.


Uganda.

D658.812 / NAM