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Impact of Customer Service on Customer Retention :

Nalweyiso, Margret

Impact of Customer Service on Customer Retention : a case study of mtn kampala / By Nalweyiso Margret - s.l : s.n , 2015. - viii, 43 p. : ill. ; 35 cm.

Thesis (BBA)- Uganda Christian University, 2015

Includes bibliographical references (p. 37-38)

Subjects--Topical Terms:
Customer Service
Customer Retention

Dewey Class. No.: D658.3 / NAL

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