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The Impact of the Innovation Strategies on Customer Retention in Microfinance Institutions :

Anyipo, Mary Felistas

The Impact of the Innovation Strategies on Customer Retention in Microfinance Institutions : case study of Uganda finance trust limited / By Anyipo Mary Felistas - s.l : s.n , 2014. - xiv, 64 p. : ill.(Some Col.) ; 30 cm.

Thesis (MBA)- Uganda Christian University, 2014

Includes bibliographical references (p. 56-61)

Subjects--Topical Terms:
Innovation Strategies
Customer Retention

Dewey Class. No.: D658.4063 / ANY

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