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The Effects of Total Quality Management Decision on Service Delivery :

Malinga, Emmanuel

The Effects of Total Quality Management Decision on Service Delivery : case study shumuk (U) ltd / By Malinga Emmanuel - s.l : s.n , 2016. - ix, 46 p. : ill. ; 30 cm.

Thesis (BPLM)- Uganda Christian University, 2016

Includes bibliographical references (p. 41-42)

Subjects--Topical Terms:
Quality Management
Decisions-Service Delivery

Dewey Class. No.: D658.401 / MAL

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