The Impact of Total Quality Management on Operational Performance :

Kahangare,Joy Provia

The Impact of Total Quality Management on Operational Performance : a case study of Epicentre Mbarara / By Kahangare, Joy Provia . - s.1 : s.n , 2016. - xi, 58 p. : ill, ; 30 cm.

Thesis (BPLM)- Uganda Christian University,2016.

Includes bibliographical references (p. 50-53).


Quality Management
Operational Management

D 658.5 / KAH