Impact of Customer Care on Customer Satisfaction in the Telecom Industry in Uganda :

Bainomugisha, Josephine

Impact of Customer Care on Customer Satisfaction in the Telecom Industry in Uganda : MTN Uganda / Bainomugisha Josephine. - [s.l : s.n], 2014. - xiii, 53 p. : ill. ; 31 cm.

Includes bibliographic references and appendix.


Customer care
Customer satisfaction

D 658.812 / BAI