Assessment of Level and Quality of Customer Care in Health Service Delivery at Referral Facilities in Mukono District /

Kato, Augustine.

Assessment of Level and Quality of Customer Care in Health Service Delivery at Referral Facilities in Mukono District / Kato Augustine. - S.I. : s.n., c2014. - vi, 77 p. : ill. (some col.), ; 31 cm.

Includes appendices.

Thesis (M.A)-Uganda Christian University, 2014.

Includes bibliographical references (p. 59-63).


Customer care.
Health service delivery.--referral facilities.

D658.12 / KAT