Effects of Quality Management to Customer Satisfaction :
Osuna, Gabriel.
Effects of Quality Management to Customer Satisfaction : (case study Dott Service Company) / by Osuna Gabriel. - S.I. : s.n., c2008. - vii, 35 p. ; 29 cm.
Includes appendices.
Thesis (B.A)-Uganda Christian University, 2008.
Includes bibliographical references (p. 28-29).
Quality management
Customer satisfaction
D658.72 / OSU
Effects of Quality Management to Customer Satisfaction : (case study Dott Service Company) / by Osuna Gabriel. - S.I. : s.n., c2008. - vii, 35 p. ; 29 cm.
Includes appendices.
Thesis (B.A)-Uganda Christian University, 2008.
Includes bibliographical references (p. 28-29).
Quality management
Customer satisfaction
D658.72 / OSU