The Impact of Customer Relationship Management Towards Customer retention : (Record no. 46996)

MARC details
000 -LEADER
fixed length control field 00747nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171002134027.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171002b xxu||||| |||| 00| 0 eng d
028 ## - PUBLISHER NUMBER
Source Motivation
040 ## - CATALOGING SOURCE
Original cataloging agency UCULIB
Transcribing agency UCULIB
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Edition number 22
Classification number D658.812
Item number NYA
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Nyangoma, Joanna Lucky
245 ## - TITLE STATEMENT
Title The Impact of Customer Relationship Management Towards Customer retention :
Statement of responsibility, etc by Nyangoma Joanna Lucky
Remainder of title case study : post Bank Uganda /
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc [s.l :
Name of publisher, distributor, etc s.n]
Date of publication, distribution, etc 2017.
300 ## - PHYSICAL DESCRIPTION
Extent ix, 38p. :
Other physical details ill. ;
Dimensions 35 cm
502 ## - DISSERTATION NOTE
Dissertation note Thesis (BASS)- Uganda Christian University, 2017
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographic references [p.32-34]
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Relationship management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Retention
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Dissertations & Theses
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
        Kampala Campus Library Kampala Campus Library Dissertation/Thesis Section 02.10.2017   D658.812 NYA 144674 02.10.2017 02.10.2017 Dissertations & Theses