The Role of Customer Relationship Management on Customer Loyalty : (Record no. 51469)
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000 -LEADER | |
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fixed length control field | 00631nam a22001937a 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | OSt |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20181106172712.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 151005b xxu||||| |||| 00| 0 eng d |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | UCULIB |
Transcribing agency | UCULIB |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Edition number | 23 |
Classification number | D658.812 |
Item number | NAJ |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Najjemba, Belinda. |
245 ## - TITLE STATEMENT | |
Title | The Role of Customer Relationship Management on Customer Loyalty : |
Remainder of title | a case study of centenary bank / |
Statement of responsibility, etc | Belinda Najjemba. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | [s.l : |
Name of publisher, distributor, etc | s.n] , |
Date of publication, distribution, etc | 2017. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | ix, 58 p. : |
Other physical details | ill. ; |
Dimensions | 31 cm. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes references and appendices |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relationship |
General subdivision | Management |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer loyalty |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Dissertations & Theses |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
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Dewey Decimal Classification | Kampala Campus Library | Kampala Campus Library | Dissertation/Thesis Section | 06.11.2018 | D658.812 NAJ | 151256 | 06.11.2018 | 06.11.2018 | Dissertations & Theses |