Customer Relationship Management : (Record no. 9444)
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000 -LEADER | |
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fixed length control field | 006340000a22001930004500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | ugUCULIB |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20250602190651.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 120208t xxu||||| |||| 00| 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 8176493600 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | UCULIB |
Transcribing agency | UCULIB |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.812 |
Edition number | 22 |
Item number | ROB |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Roberts-Phelps, Graham. |
9 (RLIN) | 15574 |
245 1# - TITLE STATEMENT | |
Title | Customer Relationship Management : |
Remainder of title | how to turn a good business into a great one / |
Statement of responsibility, etc | Graham Roberts- Phelps. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi : |
Name of publisher, distributor, etc | ViVa books, |
Date of publication, distribution, etc | c1998. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | vi, 230 p. : |
Other physical details | ill. ; |
Dimensions | 21 cm. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations management |
9 (RLIN) | 15575 |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer service |
9 (RLIN) | 28301 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Koha issues (borrowed), all copies | 40 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Total Renewals | Full call number | Barcode | Date last seen | Date checked out | Price effective from | Koha item type | Source of acquisition |
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Dewey Decimal Classification | Hamu Mukasa Library | Hamu Mukasa Library | Closed Access l Short Loan; Level 1 | 08.02.2012 | 70 | 1 | 658.812 ROB | 60801 | 03.03.2022 | 03.03.2022 | 08.02.2012 | Books | |||||
Dewey Decimal Classification | Hamu Mukasa Library | Hamu Mukasa Library | Closed Access l Short Loan; Level 1 | 08.02.2012 | 658.812 ROB | 60802 | 08.02.2012 | 08.02.2012 | Books | ||||||||
Dewey Decimal Classification | Hamu Mukasa Library | Hamu Mukasa Library | Open Access / General collection; Level 1 | 26.06.2013 | 658.812 ROB | 60800 | 26.06.2013 | 26.06.2013 | Books | Purchase | |||||||
Dewey Decimal Classification | Hamu Mukasa Library | Hamu Mukasa Library | Open Access / General collection; Level 1 | 15.08.2013 | 658.812 ROB | 60799 | 15.08.2013 | 15.08.2013 | Books |