Customer Relationship Management : (Record no. 9444)

MARC details
000 -LEADER
fixed length control field 006340000a22001930004500
003 - CONTROL NUMBER IDENTIFIER
control field ugUCULIB
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250602190651.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 120208t xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8176493600
040 ## - CATALOGING SOURCE
Original cataloging agency UCULIB
Transcribing agency UCULIB
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Edition number 22
Item number ROB
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Roberts-Phelps, Graham.
9 (RLIN) 15574
245 1# - TITLE STATEMENT
Title Customer Relationship Management :
Remainder of title how to turn a good business into a great one /
Statement of responsibility, etc Graham Roberts- Phelps.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi :
Name of publisher, distributor, etc ViVa books,
Date of publication, distribution, etc c1998.
300 ## - PHYSICAL DESCRIPTION
Extent vi, 230 p. :
Other physical details ill. ;
Dimensions 21 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer relations management
9 (RLIN) 15575
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer service
9 (RLIN) 28301
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Koha issues (borrowed), all copies 40
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Price effective from Koha item type Source of acquisition
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Closed Access l Short Loan; Level 1 08.02.2012 70 1 658.812 ROB 60801 03.03.2022 03.03.2022 08.02.2012 Books  
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Closed Access l Short Loan; Level 1 08.02.2012     658.812 ROB 60802 08.02.2012   08.02.2012 Books  
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 1 26.06.2013     658.812 ROB 60800 26.06.2013   26.06.2013 Books Purchase
    Dewey Decimal Classification     Hamu Mukasa Library Hamu Mukasa Library Open Access / General collection; Level 1 15.08.2013     658.812 ROB 60799 15.08.2013   15.08.2013 Books