Includes bibliographical references and index.

Basic concepts - understanding information -- Basic concepts - an introduction to business information systems -- Hardware -- Software -- Networks, telecommunications and the Internet -- Enterprise and functional BIS -- An introduction to acquiring and developing BIS -- Initiating systems development -- BIS project management -- Systems analysis -- Systems design -- System build, implementation and maintenance : change management -- Information systems strategy -- Information systems management -- Managing information security -- End-user computing - providing end-user services -- Ethical, legal and moral constraints on information systems.