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Communications in Nursing : communicating assertively & responsibly in nursing : a guidebook / Julia W. Balzer-Riley.

By: Contributor(s): Material type: TextPublication details: St. Louis : Mosby, c1996.Edition: 3rd edDescription: xxiii, 471 p. : ill. ; 24 cmISBN:
  • 0815105622
Subject(s): DDC classification:
  • 22 610.730699 BAL
Contents:
Communicating Assertively and Responsibly in Nursing -- 2. The Client-Nurse Relationship: A Helping Relationship -- 3. Mutual Problem Solving in Nursing -- 4. Warmth -- 5. Respect -- 6. Genuineness -- 7. Specificity -- 8. Empathy -- 9. Self-Disclosure -- 10. Asking Questions -- 11. Expressing Opinions -- 12. Humor -- 13. Confrontation -- 14. Refusing Unreasonable Requests -- 15. Requesting Support -- 16. Feedback -- 17. Relaxation -- 18. Imagery -- 19. Positive Self-Talk -- 20. Spirituality -- 21. Overcoming Evaluation Anxiety -- 22. Communicating Assertively and Responsibly with Distressed Clients and Colleagues -- 23. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues -- 24. Communicating Assertively and Responsibly with Unpopular Clients -- 25. Managing Team Conflict in Assertive and Responsioble Ways -- 26. Continuing the Commitment -- Appendix A Self-Assessment Tool.
Holdings
Item type Current library Call number Status Barcode
Open Shelf Books Hamu Mukasa Library - Law and Science section; Level 3 Closed Access l Short Loan 610.730699 BAL (Browse shelf(Opens below)) Available 81087

Includes bibliographical references and index.

Communicating Assertively and Responsibly in Nursing -- 2. The Client-Nurse Relationship: A Helping Relationship -- 3. Mutual Problem Solving in Nursing -- 4. Warmth -- 5. Respect -- 6. Genuineness -- 7. Specificity -- 8. Empathy -- 9. Self-Disclosure -- 10. Asking Questions -- 11. Expressing Opinions -- 12. Humor -- 13. Confrontation -- 14. Refusing Unreasonable Requests -- 15. Requesting Support -- 16. Feedback -- 17. Relaxation -- 18. Imagery -- 19. Positive Self-Talk -- 20. Spirituality -- 21. Overcoming Evaluation Anxiety -- 22. Communicating Assertively and Responsibly with Distressed Clients and Colleagues -- 23. Communicating Assertively and Responsibly with Aggressive Clients and Colleagues -- 24. Communicating Assertively and Responsibly with Unpopular Clients -- 25. Managing Team Conflict in Assertive and Responsioble Ways -- 26. Continuing the Commitment -- Appendix A Self-Assessment Tool.

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