Includes bibliographical references and index.

Introduction -- The process of change, creativity and innovation -- A brief history of management thought in the development of concepts, theories and business practice -- Classifying theories of organizational change -- Change management practice: choices, lessons learned and key considerations -- Human dimensions: readiness, time perspectives, communication, power, politics and resistance -- Conventional frameworks: planning, diagnostics and sequence -- New developments and postmodern ideas: dialogue and meaning -- The processual turn: politics, context and time -- Creative industries, innovative cities and changing worlds -- The individual: promoting critical thinking -- The group: nurturing teamwork -- The leader: promoting new ideas at work -- The internal environment: orchestrating structure, systems and resources -- Culture: enabling and constraining creative precesses at work -- Conclusion.