TY  - GEN
AU  - Costantino, Cathy A.
AU  -  Christina Sickles Merchant
TI  - Designing Conflict Management Systems: a guide to creating productive and healthy organizations 
SN  - 0787901628 (alk paper)
U1  - 658.4  22
PY  - 1996///
CY  - San Francisco
PB  - Jossey-Bass Publishers
KW  - Conflict Management;
N1  - Includes Additional Reading (p.235-243) References (p. 245-246) Indexes (p. 247-252)
ER  -