TY - BOOK AU - Sutherland , Jon AU - Diane Canwell . TI - Business Administration for Secretarial Certificates SN - 0435455559 U1 - 658 22 PY - 1997/// . CY - Halley Court , PB - Hieneman Educational Publishers , KW - Business Administration KW - Secretarial N1 - Includes Indexes (p. 256-259) ER -