TY  - BOOK
AU  - Martin,Vivien
AU  - Henderson,Euan
AU  - Charlesworth,Julie
TI  - Managing in Health and Social Care
SN  - 9780415493888 (hbk)
U1  - 362.068 22
PY  - 2010///
CY  - New York
PB  - Routledge
KW  - Human services
KW  - Management
KW  - Health services administration
N1  - First ed. entered under: Martin, Vivien,  1947-; Includes bibliographical references and index (p. 359-365); Your job a manager in health and social care -- Improving your effectiveness as a manager -- Management and leadership -- Understanding motivation -- Values and vision -- What do your service users want? -- Mapping the service environment -- Engaging with service users -- Managing outcomes with service users -- Managing processes -- Working with a budget -- Service planning, accountability and risk -- Quality in services -- Working with standards -- Management control -- Developing effective performance -- Managing change -- Planning and managing projects
ER  -