TY - BOOK AU - Shortell,Stephen M. AU - Kaluzny,Arnold D. TI - Health Care Management SN - 0766810720 (pbk.) U1 - 362.11068 22 PY - 2000/// CY - Australia PB - Delmar KW - Health services administration KW - Administrative Personnel KW - education KW - Health Services Administration KW - Programmed Instruction N1 - Includes bibliographical references (p. 452-454) and index; Includes bibliographical references (p. [377]-390) and index; 1; Meeting the challenge --; 2; Doing the right thing --; 3; Organizing the workplace --; 4; Managing teams --; 5; Managing resources --; 6; Managerial and supervisory planning --; 7; Keeping things in check --; 8; Making major choices --; 9; Leading others --; 10; Motivating others --; 11; Change leadership in the workplace --; 12; Communicating ER -