TY - BOOK AU - Luntz,Frank I. TI - What Americans Really Want . . . Really: the truth about our hopes, dreams, and fears SN - 9781401322816 U1 - 306.30973090511 22 PY - 2009/// CY - New York PB - Hyperion KW - Social psychology KW - United States KW - Public opinion KW - Consumption (Economics) KW - National characteristics, American N1 - Includes bibliographical references (p. [291]-293) and index N2 - The author of the bestselling "Words That Work" examines what Americans say they want, how their actions often contradict those claims, and what that means for businesses ER -