TY  - BOOK
AU  - Bopp,Richard E.
AU  - Smith,Linda C.
TI  - Reference and Information Services: an introduction 
T2  - Library and information science text series
SN  - 9781591583653 (hardcover : acidfree paper)
U1  - 025.52 23
PY  - 2011///
CY  - Santa Barbara, Calif.
PB  - Libraries Unlimited
KW  - Reference services (Libraries)
KW  - Information services
N1  - Includes bibliographical references and indexes
ER  -