TY  - BOOK
AU  - Fayard,Anne-Laure
AU  - Metiu,Anca
TI  - The Power of Writing in Organizations: from letters to online interactions 
T2  - Organization and management series
SN  - 9780415882569 (hbk)
U1  - 302 23
PY  - 2013///
CY  - New York
PB  - Routledge
KW  - Communication
KW  - Psychological aspects
KW  - Business writing
KW  - Communication in organizations
KW  - Online social networks
KW  - Communities
KW  - Social aspects
N1  - Includes bibliographical references (p. 201-216) and index; Writing as a fundamental mode of communication -- The mechanisms of writing -- Expressing emotions through writing -- Knowledge development through writing -- Writing and community building -- From letters to online writing -- Expressing emotions and developing trust online -- Creating knowledge in online interactions -- The role of writing in developing a sense of we-ness in online communities -- Beyond the media : the power of writing
ER  -