TY - BOOK AU - Franks,Patricia C. TI - Records and Information Management SN - 9781856048361 U1 - 020.973 23 PY - 2013/// CY - London PB - Facet Publishing KW - Library science KW - United States KW - Records KW - Management KW - Business records KW - Archives KW - Administration N1 - Includes bibliographical references and index ER -