TY - BOOK AU - Nambozo, Faith. TI - Bank Strategies and Customer Retention in the Banking Industry Uganda: a case study of bank of Baroda Mbale branch U1 - D332.1 21 PY - 2013/// CY - s.l PB - s.n KW - Bank Strategies KW - Customer Retention KW - Banking Industry-Uganda N1 - Thesis (BBA)- Uganda Christian University, 2013; Includes bibliographical references (p.41-42) ER -