TY - BOOK AU - Namono, Sharon. TI - Challenges Faced by Telecommunication Companies in Meeting their Customer Care Needs U1 - D658.812 22 PY - 2013/// CY - s.l PB - s.n KW - Customer Care N1 - Thesis (BBA)- Uganda Christian University, 2013; Includes bibliographical references [p.33-34] ER -