TY - BOOK AU - Keyton,Joann TI - Communication Research: asking questions, finding answers SN - 9780073406763 (hc : alk. paper) U1 - 302.2072 23 PY - 2011/// CY - New York PB - McGraw-Hill KW - Communication KW - Research N1 - Includes bibliographical references (p. R-1-R-15) and indexes ER -