TY - BOOK AU - Bagayaala, Ibrahim TI - Factors Hindering the Smooth Flow of the UTL Mobile Phone (Mango) Services in Mukono Town Council U1 - D658.812 22 PY - 2003/// CY - s.l PB - s.n KW - Customer Care N1 - Thesis (BBA)- Uganda Christian University, 2003; Includes bibliographical references (p. 33) ER -