TY  - BOOK
AU  - Nalweyiso, Margret
TI  - Impact of Customer Service on Customer Retention: case study of MTN kampala 
U1  - D658 22
PY  - 2015///
CY  - s.l
PB  - s.n
KW  - Customer Service
KW  - Customer Retention
N1  - Thesis (BBA)- Uganda Christian University, 2015; Includes bibliographical references (p. 37-38)
ER  -