TY - BOOK AU - Odongo, Hannington TI - The Role of Sales Force on Customer Retention: case study of games shopping mall lugogo U1 - D658 22 PY - 2015/// CY - s.l PB - s.n KW - Customer retention N1 - Thesis (BBA)- Uganda Christian University, 2015; Includes bibliographical references (p. 34) ER -