TY - BOOK AU - Anyipo, Mary Felistas TI - The Impact of the Innovation Strategies on Customer Retention in Microfinance Institutions: case study of Uganda finance trust limited U1 - D658.4063 22 PY - 2014/// CY - s.l PB - s.n KW - Innovation Strategies KW - Customer Retention N1 - Thesis (MBA)- Uganda Christian University, 2014; Includes bibliographical references (p. 56-61) ER -