TY - BOOK AU - Niyigaba, Specioza TI - Effect of Customer Service on Customer Satisfaction: a case study of centenary bank, lubaga Kampala U1 - D658.812 22 PY - 2016/// CY - s.l PB - s.n KW - Customer Service KW - Customer Satisfaction N1 - Thesis (BASS)- Uganda Christian University, 2016; Includes bibliographical references (p. 35-39) ER -