TY  - BOOK
AU  - Kahangare,Joy Provia
TI  - The Impact of Total Quality Management on Operational Performance: a case study of Epicentre Mbarara 
U1  - D 658.5 21
PY  - 2016///
CY  - s.1
PB  - s.n
KW  - Quality Management
KW  - Operational Management
N1  - Thesis (BPLM)- Uganda Christian University,2016; Includes bibliographical references (p. 50-53)
ER  -