TY  - BOOK
AU  - Futrell,Charles M.
TI  - Fundamentals of Selling: Customers for Life 
SN  - 0256138273
U1  - 658.85 21
PY  - 1996///
CY  - Chicago
PB  - Irwin
KW  - Selling
N1  - Includes bibliographical references (p. 530-537) and index
ER  -