TY - BOOK AU - Mbaziira Badru TI - Quality Service Designs and Customer Satisfaction: a case study stanbic Bank URA Branch Nakawa U1 - D 658.5752 21 PY - 2016/// CY - [s.I PB - s.n,] KW - Quality Service Designs KW - Customer Satisfaction N1 - Thesis(BBA) Uganda Christian University,2016; Includes bibliographic references, (p 46) ER -