TY  - BOOK
AU  - Mugenyi V.Martin
TI  - The Effects of Customer Care on Sales Volume: case study sheraton Kampala Hotel 
U1  - D 658.8 21
PY  - 2004///
CY  - s.I
PB  - s.n
KW  - Customer Care
N1  - Thesis(BBA)Uganda Christian University,2004; Includes reference and Bibliography's
ER  -