TY - BOOK AU - Kilama, Nicholas TI - Impact of Bench Marking on Quality Management: a case study of MTN Uganda U1 - D658 22 PY - 2018/// CY - [s.l PB - s.n] KW - Bench Marking KW - Management N1 - Thesis (BPLM)- Uganda Christian University, 2018; Includes appendices : (p. 27-28) ER -