TY  - BOOK
AU  - Edited by Lankes, David R...(et...al)
TI  - Implementating Digital Reference Services: Setting Standards and Making it Real 
SN  - 1555704506
U1  - 025.524 22
PY  - 2003///
CY  - London
PB  - Neal-Schuman Publishers
KW  - Digital Reference Services
N1  - Includes (Index)
ER  -