Effective Crisis Communication : moving from crisis to opportunity - Ulmer, Robert R., 1969-; Sellnow, Timothy L. (Timothy Lester), 1960-; Seeger, Matthew W. (Matthew Wayne), 1957- (London : Sage, 2019)
Revised edition of the authors' Effective crisis communication, [2015]
Includes bibliographical references (p. 195-208) and index.
Keywords: Crisis management; Emergency management; Communication in management; Communication in organizations