TY  - BOOK
AU  - Ulmer,Robert R.
AU  - Sellnow,Timothy L.
AU  - Seeger,Matthew W.
TI  - Effective Crisis Communication: moving from crisis to opportunity 
SN  - 9781506315737
U1  - 658.477 22
PY  - 2019///
CY  - London
PB  - Sage
KW  - Crisis management
KW  - Emergency management
KW  - Communication in management
KW  - Communication in organizations
N1  - Revised edition of the authors' Effective crisis communication, [2015]; Includes bibliographical references (p. 195-208) and index
ER  -