TY - BOOK AU - Stahl,Michael J. TI - Management: total quality in a global environment SN - 1557866104 (hbk) AV - HD62.15 .S734 1995 U1 - 658.5/62 20 PY - 1995/// CY - Cambridge, Mass. PB - Blackwell Business KW - Total quality management KW - Competition, International N1 - Includes bibliographical references and Indexes ER -