TY - BOOK AU - Sourdin,Tania TI - Alternative Dispute Resolution SN - 9780455243009 U1 - 347.9409 23 PY - 2020/// CY - Pyrmont PB - Thomson Reuters KW - Dispute resolution KW - Australia KW - Law KW - Compromise N1 - Previous edition: 2016 ; Includes bibliographical references and index; 1. Conflict and dispute resolution -- 2. Negotiation -- 3. Mediation -- 4. Collaborative practice -- 5. Complaints -- 6. Advisory and determinative processes -- 7. Skills -- 8. Court-based ADR -- 9. ADR outside the courts -- 10. ADR and technology -- 11. Obligations in ADR and enforcing ADR outcomes -- 12. Obligations in ADR and enforcing ADR outcomes -- 13. Dispute system design -- 14. Accreditation -- 15. Future trends ER -