TY  - GEN
AU  - Stanton, Nicky.
TI  - Mastering Communication
SN  - 0333665090
U1  - 658.45  22
PY  - 1996///
CY  - Houndmills
PB  - Macmillan
KW  - Business communication; Communication;
N1  - Includes Indexes (p. 404-409)
ER  -