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Reengineering the Corporation : A Manifesto for Business Revolution / Michael Hammer & James Champy.

By: Contributor(s): Material type: TextPublication details: New York, NY : HarperBusiness, c1995.Edition: 1st edDescription: viii, 231 p. : 25 cmISBN:
  • 0887306403
  • 1857880560
Subject(s): DDC classification:
  • 22 HAM
LOC classification:
  • HD58.8 .H356 1993
Contents:
The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering.
Summary: The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.
Holdings
Item type Current library Call number Status Barcode
Books Bishop Barham University College Library Open Access / General collection; Level 1 HAM (Browse shelf(Opens below)) Available 14179BBUC

Includes index.

The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer? -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Hallmark -- One company's experience : Taco Bell -- One company's experience : Capital Holding -- One company's experience : Bell Atlantic -- Succeeding at reengineering.

The key to reengineering is abandoning the most basic notions on which the modern organization is founded, and the authors introduce the notion of process orientation, of concentrating on and rethinking end-to-end activities that create value for customers.

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