000 02023cam a22002534a 4500
001 13267097
003 OSt
005 20241128090536.0
008 030709s2003 miu 000 0 eng
020 _a0310221528
040 _aDLC
_cUCULIB
_dUCULIB
082 0 0 _a158.2
_222
_bCLO
100 1 _aCloud, Henry
_918448
245 1 0 _aBoundaries Face to Face :
_bhow to have that difficult conversation you've been avoiding /
_cHenry Cloud and John Townsend.
260 _aGrand Rapids, Mich. :
_bZondervan,
_cc2003.
300 _a266 p. ;
_c24 cm.
505 0 _aPart I. Why you need to have that difficult conversation -- The conversation can change your life -- The benefits of a good conversation -- Part II. The essentials of a good conversation -- Be emotionally present -- Be clear about "you" and "I" -- Clarify the problem -- Balance grace and truth -- Stay on task -- Use the formula, when you do "a," I feel "b" -- Affirm and validate -- Apologize for your part in the problem -- Avoid "shoulds" -- Be an agent for change -- Be specific -- Differentiate between forgiving and trusting -- Part III. Seeing how it's done -- Telling people what you want -- Making someone aware of something -- Stopping a behavior -- Dealing with counterattack and other problems -- Part IV. Getting ready to have the conversation -- Why you need to get ready -- How to get ready -- Part V. Having the conversation with people in your life -- With your spouse -- With someone you're dating -- With your kids -- With your parents -- With your adult children -- At work -- With people in authority.
650 0 _aConflict management
_xReligious aspects
_xChristianity.
_918449
650 0 _aConversation
_xReligious aspects
_xChristianity.
_918450
650 0 _aInterpersonal conflict
_xReligious aspects
_xChristianity.
_918451
700 1 _aTownsend, John Sims,
_d1952-
_918452
942 _2ddc
_cBKS
_02
999 _c17272
_d17272