000			02642cam a2200277I 4500
003			OSt
005			20231108104521.0
008			130226s2013 enk b 001 0 eng d
020			_a0335244181 (pb)
020			_a9780335244188 (pb)
020			_a9780335244195
040			_aYDXCP _cUCULIB _dUKMGB _dEYM _dOCLCO _dUAT _dMUU _dCGU _dUCULIB
082	0	4	_a362.70941 _223 _bDAV
100	1		_aDavies, Liz, _d1948-
245	1	0	_aCommunication with Children and their Families : _bresponding to need and protection / _cLiz Davies and Evelyn Kerrigan Lebloch.
260			_aMaidenhead, Berkshire, England : _bOpen University Press, _cc2013.
300			_axii, 211 p. : _c25 cm. _bill. ;
500			_aErratum inserted.
504			_aIncludes bibliographical references (p. [186]-198) and index.
505	0		_aList of illustrations -- Acknowledgements -- Introduction -- Engagement : building communication with a young person in a context of sexual exploitation -- Negotiation : exploring a multi-agency process to assess risk and respond to a child's needs -- Investigation : protecting a baby from neglect and physical harm in a context of parental resistance -- Use of power : representing the best interests of an unaccompanied asylum seeking young person -- Persistence : overcoming organizational barriers in family work with a disabled child -- Conclusion -- References -- Index.
520			_aGood communication skills are essential for effective social work practice. This book brings current, relevant and contested areas of social work practice to life by using scripts from real life situations to demonstrate every day scenarios social workers encounter when communicating with children and their families. Each chapter takes a key aspect of communication: engagement; negotiation; investigation; use of power and persistence and presents it in a context of good professional practice. It also examines the common pitfalls that workers could fall into and contextualises the script through comparison with a contemporary case study. Relevant theoretical frameworks, legislation, policy and ethical dilemmas are included for each situation. This engaging and innovative book gives social work students and professionals a thorough understanding of the best ways to communicate with children and their families in complex and challenging situations. The book also has relevance to other professionals such as those working in health, education, police and the voluntary sector. -- Publisher website.
650		0	_aSocial service. _96749
650		0	_aCommunication. _912620
700			_aLebloch, Evelyn Kerrigan
942			_2ddc _cSLB _08
999			_c31138 _d31138