| 000 | 00690nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20160317120801.0 | ||
| 008 | 151012b xxu||||| |||| 00| 0 eng d | ||
| 040 |
_aUCULIB _cUCULIB |
||
| 082 |
_222 _aD658.812 _bWAI |
||
| 100 | _aWairimu, Esther | ||
| 245 |
_aCustomer Care and Customer Satisfaction in Banks : _ba case study of stanbic bank / _cWairimu Esther |
||
| 260 |
_as.l : _bs.n , _c2013. |
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| 300 |
_aix, 39 p. : _c30 cm. _bill.(some col). ; |
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| 502 | _aThesis (BBA)- Uganda Christian University, 2013 | ||
| 504 | _aIncludes bibliographical references (p. 33-34) | ||
| 650 |
_aCustomer Care _915054 |
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| 650 | _aCustomer Satisfaction-Banks | ||
| 942 |
_2ddc _cDIS |
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| 999 |
_c31577 _d31577 |
||