| 000 | 00670nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20161004103455.0 | ||
| 008 | 151026b xxu||||| |||| 00| 0 eng d | ||
| 040 |
_aUCULIB _cUCULIB |
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| 082 |
_222 _aD658 _bNAL |
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| 100 | _aNalweyiso, Margret | ||
| 245 |
_aImpact of Customer Service on Customer Retention : _cBy Nalweyiso, Margret _bcase study of MTN kampala / |
||
| 260 |
_as.l : _bs.n , _c2015. |
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| 300 |
_aviii, 43 p. : _bill. ; _c35 cm. |
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| 502 | _aThesis (BBA)- Uganda Christian University, 2015 | ||
| 504 | _aIncludes bibliographical references (p. 37-38) | ||
| 650 | _aCustomer Service | ||
| 650 | _aCustomer Retention | ||
| 942 |
_2ddc _cDIS |
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| 999 |
_c39239 _d39239 |
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