000 00747nam a22002177a 4500
003 OSt
005 20171002134027.0
008 171002b xxu||||| |||| 00| 0 eng d
028 _bMotivation
040 _aUCULIB
_cUCULIB
082 _222
_aD658.812
_bNYA
100 _aNyangoma, Joanna Lucky
245 _aThe Impact of Customer Relationship Management Towards Customer retention :
_cby Nyangoma Joanna Lucky
_bcase study : post Bank Uganda /
260 _a[s.l :
_bs.n]
_c2017.
300 _aix, 38p. :
_bill. ;
_c35 cm
502 _aThesis (BASS)- Uganda Christian University, 2017
504 _aIncludes bibliographic references [p.32-34]
650 _aCustomer Relationship management
650 _aCustomer Retention
942 _2ddc
_cDIS
999 _c46996
_d46996